Privacy Policy

Privacy Policy

Effective Date: 05/11/2025
Website: https://andreaharris.co.nz

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with this website. We are committed to handling your data responsibly and in accordance with the New Zealand Privacy Act 2020. By using this website, you agree to the practices described below.

2. Information We Collect

a. Information You Provide

We may collect personal information that you provide directly, such as when you:

  • Make an enquiry or contact us through the website
  • Book an appointment through our online booking system
  • Subscribe to updates or submit a form

This information can include your name, contact details, and any other details you choose to share.

b. Information Collected Automatically

When you visit our website, certain non-identifiable information is collected automatically, such as:

  • Device type, browser, and operating system
  • General location (based on IP address)
  • Pages viewed and time spent on the site
  • How you found the website (for example, through search or social media)

This helps us understand website performance and visitor behaviour.

3. Bookings and Payments

Online bookings are managed through Timely, a third-party booking platform. When you make a booking, Timely securely processes your information in accordance with its own privacy policy.
You can review Timely’s privacy statement here: https://www.gettimely.com/privacy/.

4. Analytics, Advertising, and Remarketing

We use standard website analytics and online advertising tools to measure performance, improve services, and show relevant advertising. These tools may use cookies, pixels, or similar technologies to collect anonymous information about how people interact with our website and ads.

a. Google Ads & Remarketing

We may use Google Ads features, including remarketing, which allows us to show ads to people who have previously visited our website. Google uses cookies to serve ads based on your past visits. You can opt out of Google’s use of cookies or adjust your ad preferences here:
https://adssettings.google.com

b. Meta (Facebook & Instagram) Advertising

We may use Meta advertising and remarketing tools, which help deliver relevant ads on Facebook, Instagram, and other Meta platforms. Meta may use cookies and similar technologies to understand user behaviour. You can manage your ad preferences through your Meta account settings or learn more here:
https://www.facebook.com/privacy/policy

c. Cookie Preferences

You can control or delete cookies through your browser settings. If you choose to disable cookies, some parts of the website may not function as intended.

5. How We Use Your Information

We use personal and anonymous information to:

  • Provide and manage appointment bookings
  • Respond to enquiries and communication requests
  • Improve website content and functionality
  • Deliver relevant online advertising
  • Analyse website traffic and usage patterns
  • Comply with legal and business requirements

We do not sell, rent, or trade personal information with third parties.

6. Data Storage and Security

We take reasonable steps to protect personal information from unauthorised access, loss, or misuse. Information may be stored by trusted third-party service providers (such as our website host, analytics tools, and booking platform), some of which may operate outside of New Zealand.

We only use service providers that maintain appropriate privacy and security standards.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to personal information we hold about you
  • Request correction of that information if it is inaccurate or incomplete

To make a request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Andrea Harris
Email: andrea@andreaharris.co.nz
Website: https://andreaharris.co.nz

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page and will apply from the date of publication.